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The Measurement and Development of Empathy in Nursing (Developments in Nursing and Health Care 21)
Rok: 2000
ISBN: 9780754612643
OKCZID: 110311106
Citace (dle ČSN ISO 690):
REYNOLDS, William J. Measurement and development of empathy in nursing. Aldershot: Ashgate, c2000. xv, 195 s. Developments in nursing and health care.
Anotace
Empathy is known to be crucial to helping relationships, but professional helpers, including nurses, do not normally display much empathy as it has not been measured in clients' terms and accordingly taught. This text examines a study in which a client-centred empathy scale was developed - the client-centred measure of empathy was found to be reliable and valid and a course designed to teach nurses to offer empathy in clients' terms was effective. The findings of the study have implications for the future design of nurse eduction and the goals of the health service.