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Knowledge management in theory and practice

Autor: Dalkir, Kimiz
Rok: 2005
ISBN: 9780750678643
OKCZID: 110187994

Citace (dle ČSN ISO 690):
DALKIR, Kimiz. Knowledge management in theory and practice. Amsterdam: Elsevier Butterworth-Heinemann, 2005. xv, 356 stran.


Anotace

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set. Case Studies from:IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs, Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton, Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz, Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems *Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book *Author has over ten years' experience in knowledge management/content management/information management in the corporate world *First textbook by a knowledge management professor


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