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Net Gain: Expanding Markets Through Virtual Communities
Rok: 1997
ISBN: 9780875847597
OKCZID: 110025176
Citace (dle ČSN ISO 690):
HAGEL, John III. Net gain: expanding markets through virtual communities. Boston: Harvard Business School Press, c1997. 233 s.
Anotace
Net Gain identifies where the next level of value lies on the Internet and lays out the first economic model to quantify the revenue potential and the investment required to build a successful virtual community. From the offerings of commercial online services such as the Motley Fool Investment group to Internet communities of book lovers, Net Gain offers a multitude of real-world scenarios and lessons for building value and creating competitive edge. The authors clearly show that in order to compete in the online economy, you must establish an entirely new approach to product development, marketing, customer service, and distribution, and rethink your company's relationships to customers, suppliers, and competitors. And they show you how to do it.
Zdroj anotace: OKCZ - ANOTACE Z WEBU